RAZE Television
At RAZE Television, we are committed to delivering a premium entertainment experience. Please carefully review our Refund and Cancellation Policy to understand your rights and obligations as a subscriber or creator.
You may cancel your subscription to RAZE Television at any time. Upon cancellation:
Continued Access: You will retain access to premium content and features until the end of your current billing cycle. There will be no service interruption during this time.
No Refund for Partial Periods: We do not offer refunds for unused portions of your subscription. You will continue to have access until your next billing date.
How to Cancel: You may cancel your subscription through your account settings in the app or by contacting our support team at hello@razetelevision.com. Please follow the steps provided to ensure accurate processing of your cancellation.
Refunds may be issued in the following situations:
Accidental Billing: If you were charged due to a system error or duplicate payment, please notify us immediately.
Unauthorized Transactions: If your account was used without your authorization, please contact us within 7 days of the transaction to be considered for a refund.
Non-Refundable Situations:
Refunds will not be granted under the following conditions:
Change of Mind: If you decide you no longer want the subscription after purchase.
Dissatisfaction with Content: We do not offer refunds based solely on content preference, unless the service is found to be defective or misrepresented.
Lack of Usage: No refunds will be issued for inactive use or periods of non-usage.
If you meet the criteria for a refund:
Contact Us: Email hello@razetelevision.com with the following:
Your registered email address
Subscription plan and payment date
Detailed reason for your refund request
Verification: Our support team will review your request and may request additional information.
Processing: Once approved, your refund will be processed within 7–10 business days to your original payment method.
If you enroll in a free trial and decide not to continue with a paid subscription, you must cancel before the trial period ends to avoid being charged. Refunds will not be issued if the trial is not canceled in time. Please track your trial period to prevent unintended charges.
RAZE Television reserves the right to modify this Refund and Cancellation Policy at any time. Users will be notified of significant changes via email or platform notifications. Continued use of the RAZE Television service implies acceptance of any revised terms.
If you have any questions or need support regarding this policy:
Email: hello@razetelevision.com
We are here to help with any concerns you may have about your subscription, billing, or cancellations. Thank you for being a valued part of the RAZE Television community.